Score from 9 reviews
- Europa-Park-Straße 4 + 6, 77977 Rust,
Germany - 
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Highlights
Comfortable family rooms
Complimentary guest parking
Seasonal outdoor pool
Non-smoking rooms available
Air-conditioned public areas and rooms- Stylish bar and lounge
Comfortable family roomsComplimentary guest parkingSeasonal outdoor poolNon-smoking rooms availableAir-conditioned public areas and roomsStylish bar and loungeThis charming property boasts a restaurant and a lovely terrace where you can savor your meals while soaking up the sun. Need to relax? You're in luck—there's a sauna and a hammam to melt your stress away. And let's not forget the 24-hour front desk and free WiFi throughout, making your stay all the more convenient.
Each room is equipped with a flat-screen TV and cable channels, perfect for a cozy movie night. You'll also find a private bathroom stocked with essentials, including free toiletries and a hairdryer. Whether you're here for an adventure or some peace and quiet, the comfortable air-conditioned rooms with desks have you covered.
For the active ones, there's a spa centre and fantastic cycling routes nearby. You can even rent a bike or a car right at the hotel. If you need to get some work done, don’t worry—there's a business centre and vending machines with snacks and drinks to keep you fueled.
And if that’s not enough, the exhibition and conference centre of Freiburg is just 33 km away, while the stunning Freiburg Cathedral is 36 km from the door. Perfect for a day trip!
Please inform the property about the number of children traveling with you and their ages.
Please note that baby cots are only available upon request.
You can purchase tickets for Europa-Park and the Rulantica water world online. Please note that these are not included in the price.
The Rulantica water world is open daily (individual closing times can be found at www.rulantica.de). A shuttle bus is available to Rulantica and Europa-Park.
Europa Park Seasons:
Closed from January 13th to March 21st, 2025 - Low Season;
Open from March 22nd to November 02nd, 2025 - Summer Season;
Open from November 03rd to November 28th, 2025 - HALLOWinter;
Open from November 29th, 2025 to January 18th, 2026 - Winter Season.
Please inform the hotel in advance if you plan to arrive after 6:00 p.m. Please quote the contact details out of your booking confirmation.Please inform in advance of your expected arrival time. At 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Single Room (1 Adult) Description, photos, price, amenities
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- work desk,
- heating,
- hypoallergenic room,
- tile/marble flooring,
- wardrobe/closet,
- air conditioning
- shower,
- toilet,
- complimentary toiletries,
- body soap,
- private bathroom,
- hairdryer
- flat-screen tv,
- telephone,
- cable tv channels
- wake-up service,
- key card access
This air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit is equipped with 1 bed.
Room size:
Single Room (1 Adult) - 26 m2
Bedroom 1 – Single bed
Max persons: 1 
Double Room (2 Adults) Description, photos, price, amenities
- tile/marble flooring,
- air conditioning,
- wardrobe/closet,
- baby cot/crib,
- heating,
- hypoallergenic room,
- work desk
- body soap,
- hairdryer,
- complimentary toiletries,
- private bathroom,
- toilet,
- shower
- telephone,
- flat-screen tv,
- cable tv channels
- wake-up service,
- key card access
The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit is equipped with 1 bed.
Room size:
Double Room (2 Adults) - 26 m2
Bedroom 1 – Double bed
Max persons: 3
Triple Room (2 adults + 1 child under 12 years) Description, photos, price, amenities
- air conditioning,
- work desk,
- baby cot/crib,
- wardrobe/closet,
- tile/marble flooring,
- heating,
- hypoallergenic room
- toilet,
- body soap,
- shower,
- private bathroom,
- hairdryer,
- complimentary toiletries
- flat-screen tv,
- cable tv channels,
- telephone
- wake-up service,
- key card access
Accommodation is in one room only. Children must be between 4 and 11 years old. The hotel reserves the right to allocate rooms according to the number of full-paying guests and the children’s age. Guests must indicate the number of adults and children’s age upon booking.
Room size:
Triple Room (2 adults + 1 child under 12 years) - 26 m2
Bedroom 1 – Single bed, Double bed
Max persons: 3
Quadruple Room (2 Adults + 2 Children under 12 Years) Description, photos, price, amenities
- baby cot/crib,
- work desk,
- hypoallergenic room,
- air conditioning,
- wardrobe/closet,
- tile/marble flooring,
- heating
- private bathroom,
- body soap,
- hairdryer,
- complimentary toiletries,
- shower,
- toilet
- flat-screen tv,
- television (tv),
- telephone,
- cable tv channels
- key card access,
- wake-up service
Accommodation is in one room only. Children must be between 4 and 11 years old. The hotel reserves the right to allocate rooms according to the number of full-paying guests and the children’s age. Guests must indicate the number of adults and children’s age upon booking.
Room size:
Quadruple Room (2 Adults + 2 Children under 12 Years) - 26 m2
Bedroom 1 – Double bed, Bunk bed
Max persons: 4
Choose your ideal room at 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Single Room (1 Adult)
- Double Room (2 Adults)
- Triple Room (2 adults + 1 child under 12 years)
- Quadruple Room (2 Adults + 2 Children under 12 Years)
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
cycling routes, access to water park
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, special dietary menus (on request), beverage vending machine, snack vending machine, children's meals, child-friendly buffet
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, turkish bath / hammam, outdoor swimming pool, seasonal outdoor pool, temperature-controlled/heated pool, sunbeds and beach chairs, shade umbrellas, full spa amenities, relaxing steam room, spa relaxation lounge, changing rooms for fitness/spa, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), ev (electric vehicle) charging point, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, currency exchange service, baggage hold, on-site atm, secure lockers
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge
Cleanliness & housekeeping
guest laundry service, efficient ironing service
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:30 Until 18:00 hours
Check-outFrom 06:00 Until 11:00 hours
Children and extra bedsChildren from 0 to 3 years old pay 8.00 EUR per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Single Room (1 Adult)
- Double Room (2 Adults)
- Triple Room (2 adults + 1 child under 12 years)
- Quadruple Room (2 Adults + 2 Children under 12 Years)
